Many businesses in this day and age look for a partnership with an external international courier company which can provide them a multiple range of services with regards to storage, logistics and warehousing. It is important for a business to pick a courier company which is both specialized in what they to do and versatile in providing the solutions you need for your particular business model.
Extensive research and feedback from the industry must be obtained before choosing the right partner for you and your business. Things like customer service and the turnaround time for shipments and deliveries are important considerations to make when choosing a courier company to facilitate your needs.
So, what are the different types of services offered?
First and foremost an international courier company should primarily be fully equipped in transporting your goods from Point A to Point B safely and securely within an acceptable period of time. Most corporates look for an express service when it comes to courier as there will always be products or documentation that must be sent through on express basis. An international courier service must have a reliable one-day courier service available as an option to provide some value addition to their services. Express services are popular within certain localities especially when it comes to the urgent delivery of important documentation.
These express services have now been extended to overnight courier services which would be the ideal option if you are looking to get something important to another location before a specific time the next day or the next morning. If this option is selected your goods would be transported during the night or during the early hours of the morning. Another important service that couriers companies provide are warehousing services. Good courier companies will be able to provide all their clients good storage solutions including temperature control facilities for perishable items.
Most businesses would not have in-house warehouses and big storage areas as this is a considerable cost to maintain so outsourcing this aspect of the business to a reliable courier company with good storage solutions would be the best option. Tracking and tracing is yet another key service that courier companies provide and is now considered an industry norm to have.
As a business you would always want to be updated with the status of your shipment and the Estimated delivery time, so most premium courier companies would have a real-time online tracking portal for you to easily access and trace your shipments no matter where they maybe around the world. A courier company must be particularly attentive to the delivery status of your shipment as it could valuably company property that is being transported. Follow ups and customer services is key.
Choosing the right courier partner
As mentioned earlier, this will involve extensive research and you might want to check up on some reviews as well to evaluate the reputation and brand image of the courier company you are looking to choose.
